Comm. 12

Good afternoon,

 

Today we will look at business letters. Copy the student notes below.

 

Business letters can be used to:

• seek information

• make requesrts

• place orders

• make a claim

• express your view

• say thank you

 

Business letters are: 

• formal

• clear

• concise

• complete in presentation

• worth 25% of your final exam

Tips: 

• be neat

• be polite...even when complaining

• avoid slang or jargon

• make your point clear

• proofread

 

Take notes on the "sample business letter" as shown in class.

 

Read "business letter basics" handout.

 

Complete "components of a business letter" handout.

Create a business letter using the format shown in class for 10 marks.